• Fix a video call that won't start

  When a video call won't start in Klarity, check the meeting link, your configured tool (Meet, Zoom, Teams), consent and browser permissions.Few readers

• Not receiving Klarity emails

  When Klarity emails don't arrive (verification, consent, report email), here are the checks to run on the coach side and on the client side.Some readers

• Fix sign-in problems

  Sign-in problems with Klarity: credentials, forgotten password, too many attempts, unverified email or browser cache — how to resolve each one.Popular

• General FAQ

  Answers to the most common questions about Klarity: payment, data, in-person, Memory Chat, Memo, follow-up tasks, summaries and export.Some readers

• The microphone picks up nothing (dictation or capture)

  No sound captured in Klarity during dictation or session capture: check the microphone by browser (Chrome, Firefox, Safari) and system (Windows, Mac).Few readers

• My session wasn't recorded

  A Klarity session with no transcript or summary: assistant not admitted to the call, nobody joined, missing link, consent or quota — every possible cause.Few readers

• My client can't manage to book

  Your client sees no slots or can't find your Klarity booking page: visibility, lead times, hidden types, time zone — the causes to check.Few readers

• My calendar sync stopped working

  Google Calendar or Outlook sync with Klarity stopped working: revoked access, wrong account connected, missing events — the checks to run.Some readers

• My recording import fails

  Importing a session recording fails in Klarity: accepted formats (voice recorder, phone, WhatsApp), maximum size and network issues.Few readers

• The app displays oddly or misbehaves

  Odd texts, unresponsive buttons, blocked downloads in Klarity: auto-translation, extensions, pop-up blocker — the browser settings to check.Few readers