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Articles on:Troubleshooting / FAQ
Solve common problems and find a quick answer.

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  • Troubleshooting / FAQ
  • Fix a video call that won't start
    When a video call won't start in Klarity, check the meeting link, your configured tool (Meet, Zoom, Teams), consent and browser permissions.Few readers
  • Not receiving Klarity emails
    When Klarity emails don't arrive (verification, consent, report email), here are the checks to run on the coach side and on the client side.Few readers
  • Fix sign-in problems
    Sign-in problems with Klarity: credentials, forgotten password, too many attempts, unverified email or browser cache — how to resolve each one.Few readers
  • General FAQ
    Answers to the most common questions about Klarity: payment, data, in-person, Memory Chat, Memo, follow-up tasks, summaries and export.Few readers

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