Klarity
English
French
Go to website
Back
Articles on:
Consent & GDPR
Collecting client consent and protecting data.
Client consent: why and how
Understand client consent in Klarity: why it's mandatory under GDPR, how it's collected and what it authorizes for capturing sessions.
Few readers
Send or resend a consent request
Send or resend the consent request to a client in Klarity, automatically or manually from their file, to enable session recording.
Few readers
Consent statuses
Read consent statuses in Klarity and know exactly when you can capture a client's sessions with audio recording.
Few readers
Consent withdrawal (client side)
Learn how a client withdraws their consent in Klarity and what it means for the capture of their sessions on your side.
Few readers
The privacy of your client data
What Klarity keeps of your client data, the retention periods and the associated GDPR guarantees, so you can answer clients with confidence.
Few readers