Articles on: Subscription & billing

Track your usage

Want to know where you stand with your Klarity usage this month? The Usage tab shows you, read-only, what you've consumed and your plan's limit for each measured feature.

Where to find your usage

Open Plan & billing, then the Usage tab. The page shows the Your usage header with the subtitle "An overview of your feature usage this month.", followed by three cards — one per tracked feature.

The counters are monthly: each card shows its reset date ("Resets on …"). At the start of a new month, the counters go back to zero.

The three counters

Each card shows the value consumed, your plan's limit and a progress bar.

Video recording

The time of video sessions automatically recorded by Klarity. The card's note makes it clear: "Includes every video session automatically recorded by Klarity." The value and the limit are expressed in hours and minutes.

History import

The number of pages of documents you added to the smart memory this month (note: "Pages of documents added to the smart memory this month."). Useful if you bring over the history of your pre-Klarity clients.

Memory Chat questions

The number of questions asked to Memory Chat this month (note: "Questions asked to Memory Chat this month.").

Special display cases

Depending on your plan, a card may display differently:

Unlimited — when your plan sets no limit, the card shows Unlimited and displays no progress bar.
Not included in your plan — when a feature isn't part of your plan (for example Memory Chat on an entry-level plan), the card is greyed out and shows "This feature is not included in your current plan.", with an Unlock button that leads to the plan grid.
Limit reached — when a counter is at its maximum, the card shows "Limit reached. Contact support if needed.".

Once a monthly limit is reached, the feature concerned may be suspended until the following month's reset. Keep an eye on bars approaching the maximum to plan ahead.

Raising your limits

At the bottom of the tab, the About these limits block reminds you that the quotas comfortably cover an active solo-coach workload, and offers an action suited to your plan:

If you're not on the most complete plan, the Unlock (or Upgrade plan) button takes you to the plan grid to raise your quotas.
If you're already on the Signature plan, there's no plan above it: the button becomes Contact support, which opens the help chat to look into your need.

💡 Tip: check this tab at the start of the month if you're planning a large history-import session — you'll immediately know how many pages you have left before the limit.

Updated on: 18/07/2026

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