Articles on: Clients

The client memory

The Memory tab condenses everything Klarity keeps in mind about a client. This is where the smart memory of the coaching takes shape: enough to bring the essentials back before a session, without rereading all your notes.


Understanding the client memory


The memory is built automatically from your session summaries, your notes and the transcripts. The more sessions you capture and the more you enrich your notes, the more precise it becomes — it's what then feeds the pre-session briefing and the Memory Chat.


What you find there


  • Pre-session briefing — a summary of the client's journey, generated before each session to bring back the essentials.
  • Past session summaries — the recaps of every session already held, gathered in one place.
  • Recurring themes detected by the AI — the topics that come up across sessions, with their mention frequency.


Until a session has taken place, these blocks stay empty: the memory starts building from the first session.


Explore this memory


At the top of the tab, the Explore this memory block opens the Memory Chat: there you ask natural-language questions about the client (evolution over six months, avoided topics, recurring patterns…). The Memory Chat requires the client's granted consent and is part of the Professional plan.


💡 Tip: get into the habit of enriching your sessions with a few notes — that's what makes the briefings and the Memory Chat's answers truly relevant.


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Updated on: 18/07/2026

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