What is Memory Chat?

Feature available from the Professional plan (unlocked during the free trial).

Memory Chat is the screen where you talk with Memo, your assistant. It answers your questions by drawing on your coaching memory — all of your sessions, summaries and notes. Ask a question in plain language and Memo finds the answer for you, instead of re-reading your notes one by one before each session.

Understanding Memory Chat

Session after session, Klarity builds a memory of each engagement: transcripts, summaries, and notes you add. Memo queries that memory on your behalf. You type a question — "Where does Sophie stand on her relationship to authority?", "What blockers keep coming up for my clients in transition?" — and Memo composes a synthesized answer, citing the sessions it used as sources.

Keep the distinction in mind: "Memory Chat" is the screen, "Memo" is the assistant that answers you.

The memory fills up as your sessions are processed: the more sessions you capture and enrich, the more precise the answers.

The five modes

Memory Chat works in five modes, which determine what Memo consults and the form of its answer:

Client mode — a conversation focused on one specific client, to prepare a session or review a trajectory.
Practice mode — a qualitative exploration across your whole practice, all clients combined, to spot patterns and recurrences (anonymized citations).
Pilot mode — volume and activity-counter questions (sessions, clients, weekly load), with numeric answers.
Group mode — a conversation focused on one group or workshop, to query the shared memory of its participants.
Company mode — a conversation focused on one client company, across all its people.

Each mode is detailed in its own article, linked below.

Asking a question and following the answer

Type your question in the input field at the bottom, then Send (or Ctrl/⌘ Enter). Memo keeps you posted on its progress: it thinks first ("Memo is thinking · reviewing the relevant sessions…"), announces what it found ("N sessions found · writing the answer…"), then writes its answer as it goes, word after word, as if typing right in front of you — you don't have to wait for the full answer to start reading. When the question lends itself to it, the answer can include tables to compare or recap.

While Memo is writing, the send button turns into a Stop button: click it to interrupt the answer in progress. The text already written is kept and marked Response stopped; a Retry button re-runs the same question if needed.

If streaming isn't available on your connection, Memo automatically falls back to a single-block answer — the content is identical, only the progressive display changes.

Restyling an answer in one click

Under each answer, three chips let you have it rewritten in another format, without retyping your question: Shorter, More detailed or As a table. Click the chip you want and Memo regenerates the same answer in that style; the active chip stays marked while that format is displayed.

The restyle chips don't appear in Pilot mode, whose numeric answers have their own format.

Your conversations and your starters

Your exchanges with Memo are kept. The left-hand list groups your conversations (a Favorites section pins the ones you've starred at the top); from View all history, you open the Conversations page (/chat/history) to find them, filter them by mode or client, and delete them in bulk.

To save time on your recurring questions, the My starters row (below the input field) offers your saved questions, ready to re-run in one click. The Manage my starters button lets you create, edit and reorder them, mode by mode.

Memo may also offer suggested tasks as the conversation unfolds: a Suggested task block appears, which you can Add to your Tasks.

Availability

Memory Chat is one of the advanced features: it is included from the Professional plan. During your trial, it is freely accessible, whatever your plan. If your plan doesn't include it, the screen shows an Unlock preview instead of the chat.

The number of questions you can ask each month is capped by your plan. An indicator next to your plan badge, at the top of the screen, reminds you where you stand ("N of X questions used this month"). When only a few questions are left, a You have N questions left this month banner warns you; once the quota is reached, a Monthly question quota reached box replaces the input field, with the renewal date (Renews on {date}) and a button to unlock more questions. The counter resets with each billing period.

The question quota is monthly and depends on your plan. On the Signature plan, the lever to get more isn't a plan change but Contact support; on the other plans, the CTA offers to upgrade your plan.

💡 Tip: on the chat home screen (Explore your coaching memory), each mode shows a ready-to-use example question — a good starting point to discover the tool.

Memory Chat modes
Reading and checking citations
Asking the AI better questions
Finding and managing your conversations
Reusing your questions with starters
Tasks suggested by Memo

Updated on: 08/09/2026

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