Understanding notifications
Notifications keep you posted only about the events that call for an action or deserve your attention: a summary ready to review, an available pre-session briefing, a consent received or withdrawn, a booking from your public page, a calendar conflict… Klarity never alerts you "for noise": if a notification appears, there's something to look at or to do.
Understanding the Notifications page
The backend doesn't send ready-made text: each notification is composed by Klarity from its event type and the items involved (client, session, date). You therefore get a clear label and, most of the time, a button that takes you straight to the screen to handle (the session, the client file, the calendar…).
Each notification carries three useful pieces of information:
- a category (the area concerned), used to filter the list;
- a priority, flagged by an Urgent (red) or To handle (orange) badge when the event calls for a reaction; informational notifications display no priority badge;
- a read status (Read / Unread) and a timestamp.
Where to find them
- From the side menu, open Notifications. A badge on the icon shows the number of unread notifications; it updates automatically, without reloading the page.
- The same icon is available from the header: it opens a quick preview of the latest notifications, with a View all link to the full page.
On the page, notifications are grouped by period: Today, Yesterday, This week, Older.
Filter by status and by category
A column of filters (on the left on desktop, at the top on mobile) helps you narrow down what you're looking for.
- Status: Unread (default), All, Archived. Each tab shows its counter.
- Category (Filter by category section): All, then Klarity's five areas, each with its notification count.
- Sessions — summary ready to review, enrichment window open, report email to validate or sent, session missed, automatic recording failed.
- Calendar — new booking, session canceled or moved by the client, calendar conflict, Google Calendar sync (completed or disconnected).
- Consent — a new client validated your consent form, consent granted or withdrawn.
- Memory — pre-session briefing ready, history import complete, excerpts added to smart memory, Memory Chat conversation saved.
- System — scheduled maintenance, new version available, GDPR storage migration.
The notification detail
Click a notification to open its detail in a side panel. There you'll find its category, its optional priority badge, the timestamp, the full message and, where applicable, an action button to the item concerned (for example View the summary, Read the briefing or View the file). Opening the detail automatically marks the notification as Read and decrements the badge.
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Updated on: 18/07/2026
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