> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.klarity.coach/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # What is Memory Chat? | Feature available from the **Professional** plan (unlocked during the free trial). Memory Chat is the screen where you talk with **Memo**, your assistant. It answers your questions by drawing on **your coaching memory** — all of your sessions, summaries and notes. Ask a question in plain language and Memo finds the answer for you, instead of re-reading your notes one by one before each session. # Understanding Memory Chat Session after session, Klarity builds a memory of each engagement: transcripts, summaries, and notes you add. **Memo** queries that memory on your behalf. You type a question — "Where does Sophie stand on her relationship to authority?", "What blockers keep coming up for my clients in transition?" — and Memo composes a synthesized answer, citing the sessions it used as sources. Keep the distinction in mind: "Memory Chat" is the screen, "Memo" is the assistant that answers you. | The memory fills up as your sessions are processed: the more sessions you capture and enrich, the more precise the answers. # The five modes Memory Chat works in **five modes**, which determine what Memo consults and the form of its answer: - **Client mode** — a conversation focused on one specific client, to prepare a session or review a trajectory. - **Practice mode** — a qualitative exploration across your whole practice, all clients combined, to spot patterns and recurrences (anonymized citations). - **Pilot mode** — volume and activity-counter questions (sessions, clients, weekly load), with numeric answers. - **Group mode** — a conversation focused on one group or workshop, to query the shared memory of its participants. - **Company mode** — a conversation focused on one client company, across all its people. Each mode is detailed in its own article, linked below. # Asking a question and following the answer Type your question in the input field at the bottom, then **Send** (or Ctrl/⌘ Enter). Memo keeps you posted on its progress: it thinks first ("Memo is thinking · reviewing the relevant sessions…"), announces what it found ("N sessions found · writing the answer…"), then **writes its answer as it goes**, word after word, as if typing right in front of you — you don't have to wait for the full answer to start reading. When the question lends itself to it, the answer can include **tables** to compare or recap. While Memo is writing, the send button turns into a **Stop** button: click it to **interrupt** the answer in progress. The text already written is kept and marked **Response stopped**; a **Retry** button re-runs the same question if needed. | If streaming isn't available on your connection, Memo automatically falls back to a single-block answer — the content is identical, only the progressive display changes. ## Restyling an answer in one click Under each answer, three chips let you have it rewritten in another format, without retyping your question: **Shorter**, **More detailed** or **As a table**. Click the chip you want and Memo regenerates the same answer in that style; the active chip stays marked while that format is displayed. | The restyle chips don't appear in **Pilot mode**, whose numeric answers have their own format. # Your conversations and your starters Your exchanges with Memo are kept. The left-hand list groups your conversations (a **Favorites** section pins the ones you've starred at the top); from **View all history**, you open the **Conversations** page (`/chat/history`) to find them, filter them by mode or client, and delete them in bulk. To save time on your recurring questions, the **My starters** row (below the input field) offers your saved questions, ready to re-run in one click. The **Manage my starters** button lets you create, edit and reorder them, mode by mode. | Memo may also offer **suggested tasks** as the conversation unfolds: a **Suggested task** block appears, which you can **Add** to your Tasks. # Availability Memory Chat is one of the advanced features: it is included from the **Professional** plan. During your **trial**, it is freely accessible, whatever your plan. If your plan doesn't include it, the screen shows an **Unlock** preview instead of the chat. The number of questions you can ask each month is **capped by your plan**. An indicator next to your plan badge, at the top of the screen, reminds you where you stand ("N of X questions used this month"). When only a few questions are left, a **You have N questions left this month** banner warns you; once the quota is reached, a **Monthly question quota reached** box replaces the input field, with the renewal date (**Renews on {date}**) and a button to unlock more questions. The counter resets with each billing period. || The question quota is **monthly** and depends on your plan. On the **Signature** plan, the lever to get more isn't a plan change but **Contact support**; on the other plans, the CTA offers to **upgrade your plan**. | 💡 **Tip:** on the chat home screen (**Explore your coaching memory**), each mode shows a ready-to-use example question — a good starting point to discover the tool. # Related articles - Memory Chat modes - Reading and checking citations - Asking the AI better questions - Finding and managing your conversations - Reusing your questions with starters - Tasks suggested by Memo