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# The To handle tab

The **To handle** tab is your session-side work queue: it gathers, across all clients, the appointments waiting for an action from you. Instead of going through each client record, you deal with everything from a single screen.

# What the To handle tab is for

After each session, Klarity does the heavy lifting: transcription, summary, briefing. Sometimes an action is left on your side — review a report before it goes out, finalize a session where nothing was captured, restart a synthesis. The **To handle** tab gathers these pending sessions so nothing stays in limbo.

| This is a queue of **sessions**, not notifications. Notifications *alert* you (from the header bell); **To handle** gives you the concrete list of what's left to do, with what you need to act right there.

# The categories of sessions to handle

A selector at the top of the list (**View all**, then one category per type) filters the queue. Each category shows its count; an empty category doesn't appear.

- **Report to review** — the session's report is ready: read it over, then send it to the client.
- **Missed session** — nothing was captured (assistant absent, missing meeting link…): finalize the session by hand or cancel it.
- **Synthesis failed** — the AI synthesis couldn't be generated: you can restart the processing.
- **Enrichment available** — the session is still open to your notes and additions before it's locked.

| Good to know: the queue covers **all your clients** at once. To see only one person's sessions, open their record instead.

# Handling a session

1. From the **To handle** tab, spot the session concerned (filter by category if needed).
2. Click the row: the **session** opens exactly where you need to act (the report to review, the synthesis to restart…).
3. Carry out the action. The session **leaves the queue** automatically as soon as there's nothing left to do on it.

When everything is handled, the queue shows **All caught up**.

| 💡 **Tip:** the badge on the **To do** entry adds up the sessions to handle and the overdue tasks — one glance tells you whether anything is left.

# Related articles
- Understanding the To do hub
- The session lifecycle
- Understanding notifications