> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.klarity.coach/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Delete your account

Deleting your account permanently erases your data and your clients' data. It's a deliberate step, framed by a multi-step flow to prevent any mistake. Not to be confused with cancellation, which simply stops the charges.

# Understanding account deletion

Deletion is **irreversible**: it erases your profile, your client records, your sessions and their summaries, the smart memory, your conversations in **Memory Chat** and the attached files. Deletion runs immediately after confirmation. Only your **invoices** are kept for **10 years** (legal accounting obligation).

||| Account deletion is final and irreversible: once confirmed, neither you nor support can recover your data or your clients' data.

# Deleting your account

1. Go to **Settings**, on the **Profile & account** tab, and scroll down to the **Danger Zone**.
   
2. Click **Delete my account** to open the guided flow.
3. **Alternatives** — the screen reminds you it's final and offers alternatives if you only want to stop paying: **Pause**, **Cancel subscription** or **Export your data**.
4. **Reason** — an optional step; you can skip it (GDPR, art. 17).
5. **Consequences** — the list details everything that will be erased. Remember to **Export my data now** for your professional archives before continuing.
6. **Confirmation** — type the word **DELETE** (in uppercase) to enable the button, then click **Delete permanently**.
   

|| Before deleting: export your data if you want to keep a copy. As a coach, you have your own retention obligations (practice log, ICF/EMCC) — the export is sent to you by email.

| 💡 **Tip:** if you only want to stop paying, prefer **cancellation**: it keeps your account and your data for 30 days, with one-click reactivation available.

# Related articles
- Manage or cancel your subscription
- The confidentiality of your clients' data