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# Client consent: why and how

Before Klarity can record and summarize a session, the person you're coaching must give their **consent**. It's a GDPR obligation, but it's built natively into the tool: you have no legal text to draft or manage.

# Understanding consent in Klarity

Klarity briefly records, transcribes and then summarizes your sessions for **your exclusive use**, and feeds each client's smart memory. Processing this personal data requires the client's explicit approval, collected and logged once and for all.

The legal text presented to the client is **standardized, reviewed by a GDPR lawyer** and identical for every coach. In line with Art. 7 of the GDPR, this consent is freely given, explicit and revocable at any time.

| Consent is **only for automatic audio capture** of sessions. It's never required to coach a client in sessions without audio recording: you can still create the file, schedule sessions and enrich them with text notes. Only audio capture and the report email stay disabled until the agreement is validated.

# How consent is collected

1. When you create the client file, a **Consent** block lets you choose: send the request by email, attest an agreement already collected in person, or do it later.
2. If you send the request, your client receives a **consent link** by email. They open the page, review the privacy framework, then click **Give my consent** — or **Decline**.
3. The status updates on their file, in the **Consent** tab, and you receive a notification.

# Guarantees for the client

- The **audio** is deleted **within 24 hours of the summary being generated**; only the text (transcript) and the summary are kept. Firm guarantee.
- The client can **withdraw their consent** at any time, fully on their own, from the personal withdrawal link received by email when they validated it.
- Each agreement is timestamped and logged in the **consent logs** (GDPR traceability).

| 💡 **Tip:** enable **Automatically send the consent link** in **Settings › Sessions & memory**, section **Consent**, so that "Send the consent request" is pre-selected on every new file — you'll never have to think about it.

# Related articles
- Send or resend a consent request
- Consent statuses
- Consent withdrawal (client side)